Shipping policy

Shipping Policy

At ElectroVerse Edge, we strive to provide fast and reliable shipping to our customers. Please read our shipping policy carefully to understand how we handle orders and deliveries.

1. Order Processing

1.1. Orders are processed within Processing 1-3 business days after payment confirmation. Processing times may be extended during holidays or sales events.

1.2. You will receive an email confirmation with your order details once your purchase is complete.

2. Shipping Options and Rates

2.1. We offer the following shipping options:

  • Standard Shipping: 2-5 business days

  • Expedited Shipping: 2-3 business days

  • International Shipping: 7-14 business days 

2.2. Shipping fees are calculated at checkout based on your location, the shipping method selected, and the weight and dimensions of your order.

3. Delivery Timeframes

3.1. Estimated delivery times begin once your order has been processed and shipped. Please note that delivery times may vary depending on your location and external factors, such as customs delays or carrier issues.

3.2. We are not responsible for delays caused by shipping carriers, weather, or other unforeseen circumstances.

4. Order Tracking

4.1. Once your order has been shipped, you will receive a tracking number via email. Use this number to monitor the status of your delivery.

4.2. If you do not receive a tracking number within 48 hours of receiving your shipping confirmation, please contact us at electroverseedge@gmail.com

5. International Shipping

5.1. For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and are not included in the shipping fee.

5.2. Delays caused by customs clearance are beyond our control. We recommend checking your local customs policies before placing an order.

6. Lost or Damaged Packages

6.1. If your package is lost or damaged during transit, please contact us immediately at electroverseedge@gmail.com We will work with the carrier to resolve the issue.

6.2. Claims for lost or damaged items must be submitted within 15 days of the delivery date.

7. Contact Us

If you have any questions or concerns about our shipping policy, please reach out to us at:

Email: electroverseedge@gmail.com
Address: ENG United Kingdom

Thank you for shopping with ElectroVerse Edge!